Delivery and Returns
We aim to dispatch all orders received by midday the same day, Monday to Friday – subject to items being in stock. Any orders placed after midday and at weekends will be posted the next working day.
UK Delivery Options:
- Tracked Second Class delivery (2-4 working days): £3.95 or free for orders over £60.
- Tracked First Class delivery (1-2 working days): £4.95 or free for orders over £60.
- Special Delivery (next working day if placed by midday Mon – Thurs): £10.95 or free for orders over £100.
Europe/International Delivery Options:
For Europe / International deliveries, please contact us using the contact form.
Lost or Undeliverable Orders
All products on our website are legal in The United Kingdom. We cannot provide any information on the legal status of a product in any other country. You accept the responsibility to inform yourself about your local laws, import and custom regulations before ordering and you certify that the import to your country of the products ordered is legal. By placing an order at CearMed you accept all responsibilities regarding the legality of the products that will be shipped to you. We are not able to resend or refund orders which have been seized/destroyed by Customs.
If your order is lost in the post, we will send you a replacement according to the timescale designated by the chosen courier for items to be considered lost. If your order is damaged, we will send you replacements for the damaged items immediately.
If your order is returned to us due to insufficient or incorrect delivery information being supplied to us by you or through the goods being otherwise undeliverable through no fault of our own, we may, subject to discretion, charge a redelivery cost.
Please note that all deliveries are made via third parties and are subject to their terms and conditions. Although we make our best efforts to get your order to you as quickly as possible, we are not able to guarantee levels of delivery service and timescales for delivery.
Please note we cannot currently deliver CBD to the Republic of Ireland.